This Internet site has been compiled by the staff of The Hi-Fi Trader, Newtown, from various sources, including industry journals, as well as many years' experience selling, installing and servicing audio-visual equipment. It does include personal opinion. We believe the information contained in this website to be correct and current at the time of compilation.

   
 

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This website is owned and operated by Red Gum Enterprises Pty Ltd (ABN 54 078 099 484), trading as The Hi-Fi Trader. Your access to the website is subject to these terms of use, The Hi-Fi Trader Privacy Policy, and disclaimers of specific parts of the Website ("Terms of Use"). Your use of the Website constitutes your agreement to the Terms of Use.


Accuracy of Information
These web pages may contain inadvertent inaccuracies or typographical errors. These will be corrected at The Hi-Fi Trader discretion, as they are found. The information on these web pages is updated regularly, but inaccuracies may remain or occur where changes occur between updates. The Hi-Fi Trader excludes any obligation or responsibility for this content.


Refund Policy
Not happy with your purchase?
Products purchased from The Hi-Fi Trader (in store or online) come with a 30 Day Return Policy. If the product you ordered is not quite what you had in mind, you can return the item for an exchange or a refund on the purchase price (excluding shipping) within 30 days from the date of purchase.

Should the product not be in original condition, please email us before returning it as this may save you some unnecessary shipping costs. There is a 25% service and repacking charge for any items which are returned with damaged external packaging, so please take care when packaging any returns. Proof of purchase will be required for all returns.

We recommend that you return your unwanted items using registered post or trackable courier. We can not be held responsible if returned items are lost in transit.

Please contact us in-store, over the phone or via email before sending anything by post.

When You Receive Your Order
We try our best to ensure that all products are shipped free from defects. In the case that you do receive a faulty product upon delivery, do not panic, simply contact us and we will organise to have the item replaced for you at our expense.

Warranty Concerns
All warranty issues are dealt with by the manufacturer or distributor of the product. If a problem occurs with your purchased item within the period covered by the manufacturer's warranty, please contact the manufacturer/distributor for a direct resolution of your warranty claim. You may contact us for assistance however please do not return the item to The Hi-Fi Trader for resolution without prior consultation.


Shipping Information


Turnaround
All orders are shipped within 48 hours Monday - Friday 8am - 5pm.
Before shipping any products, our team will give you a call and inform you of the shipping costs.
Since our products vary heavily in size and weight, there's no flat shipping fee.

Order Tracking
A tracking # will be provided by and we will update your order with the tracking information. Please note that some orders may not ship with a tracking number.

Shipping Rates
The rate charged for the shipping of your order is based on the weight and size of the item and since they vary significantly from product to product, one of our team members will give you a call and inform you of the shipping costs. These costs are then payable before we ship the goods out.

Disclaimer
To the extent permitted by law, The Hi-Fi Trader and its employees, agents and authorised representatives exclude all liability for any loss or damage (including indirect, special or consequential loss or damage) arising from the use of, or reliance on, any information on the Website whether or not caused by any negligent act or omission. If any law prohibits the exclusion of such liability, The Hi-Fi Trader hereby limits its liability, to the extent permitted by law, to the resupply of the said information.


Links to other sites
The Hi-Fi Trader has not reviewed any of the websites which link to this Website or to which this Website links. The Hi-Fi Trader is not responsible for the content of any other websites or pages linked to or linking to this Website. The Hi-Fi Trader does not endorse or otherwise sponsor such links. Such links are provided solely for your convenience and information. Following links to any other websites or pages shall be at your own risk.


Copyright
© 2007 The Hi-Fi Trader Pty Limited (ABN 54078099484) and contributors. The material on this Website is protected by Australian Copyright Legislation and in copyright legislation in other countries.

You may view this Website and its contents using a web browser. You may make copies of portions of this Website solely for your own information, research or study provided that you do not modify the copy from how it appears on the Website and include the copyright notice appearing above on the copy that you make.

Save for the foregoing, you must not reproduce, frame (by whatever means), link to or otherwise use any of the material on the site without first obtaining the written permission of Pure Logistics, or unless specifically permitted by the Copyright Act 1968 (Cth) or similar copyright legislation.

 
    
    

 
 

 

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