website is owned and operated by Red
Gum Enterprises Pty Ltd (ABN 54 078
099 484), trading as The
Hi-Fi Trader. Your access to the
website is subject to these terms of
use, The Hi-Fi Trader Privacy
Policy, and disclaimers of specific
parts of the Website ("Terms of
Use"). Your use of the Website
constitutes your agreement to the
These web pages may contain
inadvertent inaccuracies or
typographical errors. These will be
corrected at The Hi-Fi Trader
discretion, as they are found. The
information on these web pages is
updated regularly, but inaccuracies
may remain or occur where changes
occur between updates. The Hi-Fi
Trader excludes any obligation or
responsibility for this content.
Not happy with your purchase?
Products purchased from The Hi-Fi Trader (in store or online) come with a 30 Day Return Policy. If the product you ordered is not quite what you had in mind, you can return the item for an exchange or a refund on the purchase price (excluding shipping) within 30 days from the date of purchase.
Should the product not be in original condition, please email us before returning it as this may save you some unnecessary shipping costs. There is a 25% service and repacking charge for any items which are returned with damaged external packaging, so please take care when packaging any returns. Proof of purchase will be required for all returns.
We recommend that you return your unwanted items using registered post or trackable courier. We can not be held responsible if returned items are lost in transit.
Please contact us in-store, over the phone or via email before sending anything by post.
When You Receive Your Order
We try our best to ensure that all products are shipped free from defects. In the case that you do receive a faulty product upon delivery, do not panic, simply contact us and we will organise to have the item replaced for you at our expense.
All warranty issues are dealt with by the manufacturer or distributor of the product. If a problem occurs with your purchased item within the period covered by the manufacturer's warranty, please contact the manufacturer/distributor for a direct resolution of your warranty claim. You may contact us for assistance however please do not return the item to The Hi-Fi Trader for resolution without prior consultation.
All orders are shipped within 48 hours Monday - Friday 8am - 5pm.
Before shipping any products, our team will give you a call and inform you of the shipping costs.
Since our products vary heavily in size and weight, there's no flat shipping fee.
A tracking # will be provided by and we will update your order with the tracking information. Please note that some orders may not ship with a tracking number.
The rate charged for the shipping of your order is based on the weight and size of the item and since they vary significantly from product to product, one of our team members will give you a call and inform you of the shipping costs. These costs are then payable before we ship the goods out.
To the extent permitted
by law, The Hi-Fi Trader and its
employees, agents and authorised
representatives exclude all
liability for any loss or damage
(including indirect, special or
consequential loss or damage)
arising from the use of, or reliance
on, any information on the Website
whether or not caused by any
negligent act or omission. If any
law prohibits the exclusion of such
liability, The Hi-Fi Trader hereby
limits its liability, to the extent
permitted by law, to the resupply of
the said information.
The Hi-Fi Trader has not
reviewed any of the websites which
link to this Website or to which
this Website links. The Hi-Fi Trader
is not responsible for the content
of any other websites or pages
linked to or linking to this
Website. The Hi-Fi Trader does not
endorse or otherwise sponsor such
links. Such links are provided
solely for your convenience and
information. Following links to any
other websites or pages shall be at
your own risk.
© 2007 The Hi-Fi Trader
Pty Limited (ABN 54078099484) and
contributors. The material on this
Website is protected by Australian
Copyright Legislation and in
copyright legislation in other
You may view this Website and its
contents using a web browser. You
may make copies of portions of this
Website solely for your own
information, research or study
provided that you do not modify the
copy from how it appears on the
Website and include the copyright
notice appearing above on the copy
that you make.
Save for the foregoing, you must not
reproduce, frame (by whatever
means), link to or otherwise use any
of the material on the site without
first obtaining the written
permission of Pure Logistics, or
unless specifically permitted by the
Copyright Act 1968 (Cth) or similar